Check out the top 10 major benefits that you would enjoy with Alaris Labs inVoice VoIP billing and routing system
Rate management and rate import in particular are the most heavily used tools in any billing system. This is why we tried hard to make it as convenient as possible. And we did it! Here are a few key features of our rate import tool:
Dial code and destination input flexibility. The imported dial codes may look like this (1201, 1202, 1203) or like this (1201-1203) or like this (120[1-3]). Country codes may be given in a separate column, or dialcodes and rates can be given on separate Excel worksheets. The tool will identify any typical way of code list representation and will import the codes correctly.
Intelligent. Peak/offpeak rates supported with the ability to automatically take the rate type name from the imported file. Multiple billing increments within one file can be easily handled. During the import process the system adjusts the validity intervals of the rates according to the time difference between the local and the partner time zones. If an imported dial code is not yet in the system code reference book, the tool will update the reference book.
Extremely fast. It takes it only a few minutes to import a rate sheet of 100,000 rates.
Extremely neat. We embedded 30+ checks into the import process: the import tool checks the new rates for syntax errors, compares increase dates with the ones stipulated in the agreement with this partner (including implicit increases, such as new or closed rates with different dial code length), correctly closes existing rates to avoid double rates in the database. Importing rates in the past triggers rerating of already billed calls, which is done in the background during non-peak hours.
Very convenient. All the import process steps are visualized and you always know what the system is doing at a given moment.
Template-based. Once you have configured the parser to accept a ratesheet format, you won't have to do it again. Thus, the process of importing partner rates for the second time takes only a few seconds! Naturally, the parser configuration is all web-based and very user-friendly.
This tool is useful when you need to present your current rates to someone who does not have access to the system: for example, to your clients. Additionally, when rates change the tool automatically notifies the system owner and the affected customers about the event.
Third-party targets & offers analysis If you are in the voice transit business, you are sure to deal with tons of offers and targets that your potential partners and clients give you for evaluation. With this tool the whole process of third-party offer and target management gets a lot easier! Now you are able to process new offers in a semi-automatic way: the tool will highlight potentially profitable destinations in the offered rate plan, will compare it with prices available from your current vendors, will calculate the estimated amount of traffic the new vendor might have gained if it had been in routing in the last few days, will give you an indication of how much traffic you have for the requested destination. Also it is possible to get an instant view of the position of the new vendor in the general LCR and easily filter only the destinations where either the new supplier offers the best pricing or it makes sense to negotiate the rates. And finally, you can compare a vendor or client ratesheet with a manually selected list of products – e.g., to see how the new rates fit in the price level of your system-wide customer products (Wholesale, Retail etc.).
This is a very-very-very useful tool for client rate plan management. Creating client rate plans has never been easier: the tool automatically calculates the base for the call costs from the real statistics of your traffic; this call cost base is used to create a customer rate plan by adding the desired margin: either a per cent wise, or fixed value wise (the margin type and values can depend on the cost interval – i.e. you can make it different for costs of 0-3 cents and 3-5 cents). Additionaly, it is possible to schedule automatic client rate plan changes (say, once a week) according to the updated call cost base. This allows you to automatically increase client rates if your suppliers have sent you an increase, but on the other hand the system leaves you the option to keep the current client rates as long as they are profitable (to increase the chances that the customers will stay wth you). Once defined, the rate plan creation logics runs without any user interference. All clients and the system owner will be notified about the rate changes after each new run. Are you tired of waiting minutes and dozens of minutes for the system to produce a «last 24 hours ASR and ACD report» for you? Now it takes only a few seconds for such a report to show up: we calculate the most wanted statistical layouts of the traffic immediately after CDRs arrive in the database and store them in OLAP cubes. When you request a certain statistical report (ASR, ACD, Margin, NER, etc…), we don’t have to calculate it – it is already in the database, we just need to present it to you. That is why it is so fast! This tool combines two very important applications: 1. It gives you the ability to build custom reports based on any CDR field with the option to compare quality and quantity characteristics of a group of CDRs for two given time intervals (e.g.: compare ASR for today with ASR for the same day one week ago) 2. Running in the background according to a schedule, it can be used as an automatic traffic monitoring and alerting mechanism
CDR export and CDR reconciliation tools If you come across a dispute with your traffic exchange partner, these two tools are of the most value here: you can either export CDRs from the database to present them to your partner or upload your partner's CDRs and the tool will tell you exactly what discrepancy causes the dispute.
No business is done without collecting payments from your customers. Now you can easily automate this process: invoices are not only generated automatically, but are sent with the ability to control the delivery.
You financial officer would love these reports. Profit & Loss statement, Cash flow statement, Accounts statement. The three basic accounting reports give you the full picture of the financial side of your business.
The routing capability of inVoice is something that we are really proud of. Imagine that you have several switches on your network, all of them from different vendors (this is because your network was not built in one day, but grew little by little over time); and now you can control all your swiches from one central place – Alaris Labs inVoice routing interface. In a word, the system is able to control routing decisions on any reasonable number of underlying VoIP and TDM switches. We managed to alloy several key attributes in one single product: 1. Minimum response time to constantly changing traffic conditions. The routing rules are adjusted in real-time manner. 2. Incredible throughput capacity of the routing interface. A single routing node can handle up to 300 calls per second. Need more? Just add more nodes! 3. Ability to control routing on almost any switching equipment. We take advantage of SIP and SS7 redirect methods, which are supported by 99% of switching equipment in the world.
Key features: Automated positive margin control. Let mathematical algorithms do the business for you. Generic rules for all clients (no need to create new rules for new clients) Fully self-sufficient. No need for human interaction (if properly configured once) Ability to maintain SLAs (also automatically) Easily combine dynamic and static routing schemes.
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