Blended Routing - new module for Alaris inVoice - routing profitability boost
Alaris Labs, a developer of telecom carrier solutions, announces release of the new module for its BSS system Alaris inVoice — Blended Routing. The module aims at automation of blended routing management to seamlessly meet client quality and price requirements and at the same time minimize average termination costs.
Blended Routing module helps the system owner better meet the needs of the client seeking for high-quality service and at the same time increase the margin earned on that traffic. Often a customer is willing to send large traffic volumes in case the desired ASR and ACD levels are observed. The module calculates the optimal traffic distribution between several vendors offering the destination, so that the quality metrics requested by the client will be ensured while generating highest margins possible. Typically the client traffic will be shared between vendors offering stable quality at high prices and suppliers with more attractive rates but non-guaranteed quality. Since quality of each vendor route is subject to change, the module regularly recalculates the vendor traffic shares to maintain required quality level.
It is known that the quality demanded by customers often exceeds the levels they actually need. That’s why the Blended Routing module allows taking into account not only the target quality levels requested by the client but also their minimal acceptable values (thresholds). For example, if the client demands 50% ASR, the traffic will most likely not be removed unless the actual ASR falls below around 40% — so the system will base the routing approach on that assumption. If it happens to be impossible to suggest a mix of vendor routes, the client account manager will receive a notification. In such a case the system will either block the client traffic or try using regular routing logic stipulated.
About Alaris Labs
Alaris Labs is a leading developer of telecommunication carrier-grade solutions. The company offers billing & routing systems and business automation tools for wholesale interconnect and voice transit operations. Alaris Labs has got more than 10 years of technological and marketing expertise in the telecom business. Company website: www.alarislabs.com.